If you do not see your question listed here, please contact us via email or by phone at (619) 325-0525.

Why does my Daily E-News Alert look so different? Why can’t I view the graphics?

In order to view images and other content embedded in the email you need to add voiceofsandiego.org to your approved sender’s list. You only need to do this one time. Once you approve emails from voiceofsandiego.org your Daily E-News Alert should appear in your inbox every day with all the content already downloaded.

This can be done two ways:

a. Select the option that directs your Daily E-News Alert to be sent to your inbox, not your junk mail folder. Doing this will add voiceofsandiego.org to your Approved Senders List.

b. In the body of the email there is a message that appears in a text box where photos should appear. It reads, “Right click here to download pictures.” Right click on that box and select “Add Sender to Safe Senders List.”

If you are not receiving your Daily E-News Alert:

Check your Junk Email folder. If you just signed up, it is possible that the News Alerts will be sent to your junk folder until you approve us as a sender. Call us at (619) 325-0525 so we can verify your subscription.

Why can’t I access old voiceofsandiego.org articles in the archives?

As we transition from our old site to the new one, we are constantly updating our archives. Please be patient as we continue to add old articles to the archive database. Update — While we still have problems with our archives, you can now click here and find most old articles. If you still have questions or can’t find the article you are looking for, please email us with as many details as you can (date range, headline, subject, author, etc.), and we will do our best to get that information to you.

Why don’t my comments, photos and calendar events appear immediately?

To prevent any inappropriate content from appearing on our site, voiceofsandiego.org must first approve any and all postings from our readers. This approval process occurs several times throughout the day. If you don’t see your postings immediately after you submit them, please be patient. Unless it is outright disgusting, it will be on the site soon.

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