Help Page and FAQ’s

Voice of San Diego members are dedicated community members who invest in local journalism through a monthly, annual or one-time donation of at least $35 (per year). Click here to see member benefits.

Donate at least $3 a month (or $35 a year). Donate here.  

To view your full donation history, log into your Voice user account. Your account must be associated with the same email address you donated with (check by seeing where your tax receipt was sent to). Once you are logged in, you can go to the Member Hub page to see a chart of your past donations and upcoming pledges.  

If the sum of your donations in the last 365 days is greater than $34, you are a member! You can also email membership@voiceofsandiego.org to confirm your membership level. 

To view open pledges only, go to our contributor portal and enter the email address associated with your donations. You do not need an account to view your open pledges. 

If you do not have a Voice account, create one here.

As a 501c3 nonprofit organization, Voice of San Diego is committed to providing the San Diego community with the free service of investigative news. Your donation allows us to continue running a newsroom while keeping high quality, accurate information accessible to everyone. Donations go to our operating costs such as the software we use to deliver newsletters, equipment for our podcast, and salaries to bring in trusted journalists. Without our community support, Voice of San Diego would not exist. 

As a government recognized 501c3 your donation is tax deductible to the extent of the governing law. Please consult with your tax advisor, the Internal Revenue Service (IRS) publication 526 and publication 1771 and/or your country’s laws and regulations.  

To cancel a donation, go to our contributor portal and enter the email address associated with your donations. Click on the one-time link emailed to you and select “cancel” next to the pledge you would like to close.  

To update your credit card, go to our contributor portal and enter the email address associated with your donations. Click on the magic link emailed to you and select the pencil shaped button next to the pledge you would like to modify. This will open a window to provide your new card information. 

Currently, our software system does not allow you to modify the amount you donate. To modify the amount, you must cancel your current pledge. Once your pledge is cancelled, you can donate again to create a new pledge with the amount you would like to donate. 

To receive a refund, please email membership@voiceofsandiego.org. Please note that refunds take 7 to 10 business days to process. 

Learn about how you can partner with Voice of San Diego here or email our community relations manager.

For more giving options, click here to learn about planned giving, click here to learn about vehicle donations, or email our director of philanthropy

A Voice web user account is used so you can see your donation history, read the full Politics Report and add comments under articles. An account is NOT automatically created after you donate or subscribe.

Register your account here. Please be sure that your email address is the same as the email you donate under in order to access the Member Hub and Politics Report.

Reset your password or username here.

1. Sign in to our site.
   You must create an account on our site first — with the same email address you used when donating.
2. Go to the Politics Report page.

To receive the Politics Report newsletter, please subscribe here.

Inside Voice is a member newsletter that is automatically sent to the email you donated under.

If you are trying to access member only content and cannot please follow the steps below:

1. Ensure you’re using the same email address you used when you donated.
2. Try clearing your cache.
3. Double check that your membership is up to date on the donation history page.
4. Contact us to confirm your membership.

For issues with your newsletter subscription, see here.

If you receive an email that incorrectly tells you that your membership is expired or non-existent, please email membership@voiceofsandiego.org with your first and last name so we can see if you have duplicate accounts.

See our full list of newsletters and subscribe here.

To adjust your newsletter subscription, click here.

To opt out of emails regarding fundraising, please email membership@voiceofsandiego.org

To unsubscribe from all Voice of San Diego contact click here or find the “unsubscribe” button on the bottom of any email from Voice of San Diego.

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